Privacy Policy
Effective January 1, 2026
D&R Santa Rosa Spray Foam Insulation, santarosasprayfoaminsulationsolutions.com, hi@santarosasprayfoaminsulationsolutions.com
Who this policy covers
This policy explains how D&R Santa Rosa Spray Foam Insulation, an insulation contractor in Santa Rosa, CA, handles the information you share with us through this website. It covers every page, from the home page to our service and city pages, and the forms on them.
When this policy says "we" or "us", it means our business and crew. When it says "you", it means anyone who visits the site, calls us or asks for an estimate. You can read more about our company if you want to know who we are before you get in touch.
Information you give us
Most of what we know about you comes from you, when you fill out our estimate form, call us or send us a message. That usually includes your name, phone number, email address and the address of the house we'd be working on.
You may also tell us about the job, such as a hot upstairs room, cold floors over the crawl space or how many inches of insulation are already in your attic. If you send photos, we use them the same way, to understand the job before we come out.
Please don't send payment card numbers, Social Security numbers or other sensitive details through the form, because we don't need them to give you an estimate.
Information collected automatically
Like most websites, ours collects some basic information on its own when you visit. That can include your browser and device type, the pages you look at, how long you stay, the site or search that brought you here and a rough location based on your internet connection.
We use analytics tools to see this information in summary, so we can tell which pages help homeowners and which ones need work. We don't use it to figure out who you are.
Cookies
Cookies are small files a website saves in your browser so it can remember things between visits. Our site and the analytics and form tools it uses may set cookies to keep the pages working, count visits and see how people move through the site.
You can block or delete cookies in your browser settings at any time. The site will still work for reading and calling us, though some features, like the contact form, may not work as smoothly.
How we use your information
We use what you send us to answer your question, set up an on-site estimate, schedule the work and follow up after the job. We may also use it to keep records of the work we did on your house, so we can help if you call us later about the same attic or crawl space.
We use the automatic information to keep the site running, fix problems and improve the pages. We won't add you to a marketing list unless you ask, and you can tell us to stop contacting you at any time.
Who we share it with
We don't sell your personal information, and we don't rent or trade it to other businesses for their marketing.
We share it only when we need to run the business. Our contact form is handled by an outside form service, and our site uses hosting and analytics providers, so those companies process some information for us under their own privacy terms.
We may also share information if the law requires it, to protect our business or customers, or if the business is ever sold or transferred to a new owner.
How long we keep it
We keep estimate requests and messages for as long as we need them to answer you and finish any work you hire us for. We keep job records longer when we need them for warranty questions, tax records or other legal reasons.
When we no longer need information, we delete it or remove the details that identify you. Analytics data is kept in summary form and is cleared on the schedule our analytics provider sets.
How we protect it
We limit who on our team can see your information to the people who need it to do the job, and we use reasonable steps to keep it secure. No website or email system is perfectly safe, so we can't promise that information sent online will never be seen by someone it wasn't meant for.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for a legal or business reason, and if so we'll tell you why.
You can also opt out of any follow-up emails or texts, turn off cookies in your browser and choose not to fill out our forms. If you'd rather not use the form, you can call us instead.
To make any of these requests, reach us through our contact page or by phone. We may ask a few questions to confirm it's really you before we change or delete anything.
Children's privacy
This site is meant for homeowners and property managers, not children. We don't knowingly collect information from anyone under 13, and if we learn that we have, we'll delete it.
Links to other websites
Some pages may link to outside websites, such as a city or county office. We don't control those sites, so their own privacy policies apply once you leave ours.
Changes to this policy
We may update this policy when our website, our tools or the law changes. The newest version will always be on this page, and it applies from the time we post it.
Questions or privacy concerns
If you have a question about this policy or think we've mishandled your information, tell us and we'll look into it. You can send a message through our contact page or call us at (707) 508-4085, seven days a week from 8 AM to 9 PM.
We respond within 1 business day and will let you know what we found and what we're doing about it.